Privacy Policy

The House of Emslie respects your privacy and is committed to protecting your personal information in accordance with South Africa’s Protection of Personal Information Act, 2013 (POPIA). We collect and use personal information only where necessary to provide our services, process orders or enquiries, communicate with you, improve your experience on our website, and comply with our legal obligations.

The personal information we may collect includes your name, contact details, delivery or billing information, payment-related information, and basic website usage data. We collect this information when you interact with us, place an order, complete a form, subscribe to updates, contact us directly, or use our website through cookies and similar technologies.

We only share your personal information with trusted third-party service providers who assist us with services such as payment processing, website hosting, email communication, order fulfilment, delivery, or customer support. We may also disclose information where required by law. We take reasonable and appropriate steps to safeguard your personal information, although no online platform can be guaranteed to be completely secure.

You have the right to access, correct, update, delete, or object to the processing of your personal information, subject to applicable law. You may also lodge a complaint with the Information Regulator of South Africa. For any privacy-related questions or requests, please contact The House of Emslie on info@houseofemslie.com.